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Network Support

Network Design, Implementation & Support

Business owners and managers are not always aware of technologies that are available to them. Even if a business has an IT staff, poor communication within the organization can cause a network implementation to fail. Improper scope and design, inadequate hardware/ software purchases, and uncontrolled spending can cause a network implementation to end in disaster.

Cyber-Path assists clients with addressing technology concerns and business needs early in the network design process. We assist management with identifying technology requirements, priorities, designing the proper network solution, and managing the project to ensure implementation success. A support program is then developed to reduce avoidable issues and address unexpected problems.

hardware

Hardware & Software Sales & Support  

Technology hardware and software have become commodities in today’s business environment. Equipment can be purchased locally, over the Internet, or through a trusted vendor.

It is critical for businesses to ensure they are purchasing the appropriate hardware and software. Many businesses that make purchases to “save a few bucks” end up paying much more to remedy inadequate product specifications and inferior quality of products.

Cyber-Path assists clients with determining the appropriate product specifications, negotiating competitive prices, monitoring the shipping process, and implementing the purchased solution to ensure a successful implementation.

Network Data Assessments & Testing 

In order to verify a business is implementing effective security solutions, a periodic assessment and testing of the network security should be performed by an independent 3rd party vendor.

Cyber-Path assists clients with assessing and testing their security implementations. The resulting information is compiled into a detailed report, including a corrective action plan that offers concrete solutions to address vulnerabilities discovered. Management often uses these services to confirm their IT staff is properly protecting key company information.

Technology

AuditsNot-For-Profit organizations, government facilities, and businesses in regulated industries are often required to perform periodic formal technology audits. These audits include pre-determined requirements for official review.

Cyber-Path assists clients with preparing and performing technology audits to fulfill applicable obligations.

Monthly Proactive Support Agreements  

Most businesses are reactive when it comes to addressing technology issues. Attention is given to technology needs only when a problem arises. This may be due to limited available resources or business prioritization.

In today’s business environment, being reactive costs much more than just fixing the technology problem. Network downtime, lost productivity, and the inability to provide services to clients can make a simple technology issue very expensive.

Cyber-Path assists clients with becoming more proactive. We create customized programs that address key areas of technology support to prevent avoidable downtime and performance issues. During scheduled visits, a checklist of services designed for your business verifies the network is stable, reliable, efficient, and secure. If problems are detected during the proactive visit, a corrective action plan is created to quickly resolve the problems before they have a negative impact.